Managing Event

How to disable refund requests?

While creating/editing your event on EventCart, you can decide to allow/deny your customers to request refunds. EventCart allows event organizers to add their own refund policy if they wish to accept refunds. Refund policy is shown on the event page so that customers understand the refund policy before buying tickets in order to avoid any inconvenience To disable refund request follow these simple steps:

  • While creating/editing and event Go to "Ticketing” tab
  • Locate “Allow Cancellation”
  • Select “No” to disable refund request.
  • Once done click "Save and Continue" or "Save and Publish"

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