Help Center

EventCart allows event organizers to set-up a different payment method for their customers. This makes the ticket payment process easy and convenient for your customers and this is one of our creative ways to ensure you have a well-defined event for all your customers. To set-up different payment options for your attendees, follow the simple steps below:

• Select the “Ticketing” tab when creating/editing an event

• Choose the payment method you prefer from the options provided by EventCart.

• Once done click "Save And Continue" Or "Save and Publish"

EventCart allows event organizers to collect money offline. Offline Payments is a free module available with EventCart that allows event organizers to keep track of payments via cash and bank transfers. In order to enable your customers to pay offline follow the following steps.

• While creating/editing and event Go to "Ticketing” tab
• Locate "Select Payment Method" tick the checkbox next to "Wire transfer" and "Cash"
• Once done click "Save and Continue" or "Save and Publish"

While creating/editing your event on EventCart, you can decide to allow/deny your customers to request refunds. EventCart allows event organizers to add their own refund policy if they wish to accept refunds. Refund policy is shown on the event page so that customers understand the refund policy before buying tickets in order to avoid any inconvenience To personaize your refund policiy follow these simple steps:

• While creating/editing and event Go to "Ticketing” tab
• Locate “Allow Cancellation”
• Select “Yes” to enable refund requests.
• Enter your refund policy in the textarea below.
• Once done click "Save and Continue" or "Save and Publish"

Absolutely Yes, EventCart allow you to create different tickets for just a single event. This great and effective feature will enable you to create different ticket value for different attendees of your event. This can be done when you are creating or editing the event. To create multiple tickets for a particular event, follow the steps below:

• Select the “ticketing” tab when you are creating/editing your event
• Click on the type of ticket you will like to create (Paid ticket or Free)
• Fill the ticket information in the boxes provided (Name of ticket, quantity, Enter Vat and Price)
• Repeat step 2 and 3 to create more tickets for an event
• Click "Save And Continue" or "Save and publish"